Terms of service

Parkly is provided by Terarium j.d.o.o., Sokolgradska ulica 84, 10000 Zagreb, Hrvatska, company ID (OIB) 96284727269, registration number (MBS) 081626527, email info@parkly.hr.

These terms govern the use of parkly.hr and all of its features. The privacy policy and the cookie page apply alongside them and are referred to here explicitly.

These terms are published in Croatian and in English. The Croatian version prevails.

• Platform: the parkly.hr website and all of its features.
• Listing, the publication of one parking space, created by an advertiser.
• Advertiser: a user who publishes a parking space they control.
• Driver: a user looking for a parking space.
• Publication, our service: a one-off publication of one listing for 12 months.
• Content, text, photographs, prices and any other data a user enters.

Parkly is a listings service. We connect people offering a parking space with people looking for one, and that is where our role ends.

Parkly does not rent out parking spaces, does not broker rental agreements, is not an agent for either side and takes no commission. Users conclude the rental agreement directly and on their own; Parkly is not a party to it.

Rent is not paid through the Platform. There is no rent payment through Parkly, we hold no one else's money, and we do not guarantee the price users agree on.

Parkly does not review listings up front and does not guarantee their content. Every advertiser confirms an email address and a phone number.

By accessing the Platform and using its content, whether or not you register, you enter into a contractual relationship with us and accept these terms.

If you do not agree with them, do not use the Platform.

Browsing listings needs no registration. Sending enquiries, seeing a phone number and publishing a listing do.

The details you enter must be accurate and up to date. One person opens one account. You keep your password safe and are responsible for everything done under your account.

An account can be opened by a person over 16. Concluding a rental agreement requires legal capacity under Croatian law.

We may refuse to open, suspend or close an account if the details are untrue, if the Platform is used contrary to these terms or the law, or if it is necessary to protect other users. We tell you why, unless the law forbids it.

• A visitor without an account sees listings and the approximate zone of a space, but no contact details.
• A driver registers for free and pays Parkly nothing, now or later.
• An advertiser publishes listings under article 7 and pays for publication under article 10.

By publishing a listing you warrant that:

• the space exists and you own it or are authorised to let it by the owner, the co-owners or the building manager;
• one listing describes one parking space, and you do not list the same space more than once;
• the address, location, price, available durations and all other stated information are accurate;
• the photographs show the actual space, you are entitled to publish them, and they show no other people's faces, readable number plates or third-party logos;
• the listing text and photographs contain no contact details, links to other sites or promotional messages;
• you are not advertising demand, brokerage services or spaces that are not parking spaces.

You must pause or remove a listing without delay as soon as the space is no longer available or any information in it stops being accurate. This applies to the free first listing too, pausing and removal are always available there precisely because of this obligation.

Only an approximate zone around the space is shown publicly, as a circle rather than a point. We set the radius to protect advertisers and may change it.

The advertiser shares the exact address with the driver directly. Parkly does not verify and does not guarantee that the entered location is correct.

An advertiser's phone number is shown only to signed-in users. We log every reveal (who, when and on which listing) to prevent abuse, and the number of reveals per day is limited.

Messages are only for arranging the rental of a parking space. Promotional messages, offering other services, asking for advance payments and harvesting other users' data are prohibited.

We do not monitor messages up front and do not use them for marketing or profiling. We access message content only after a report or a lawful request from a competent authority. Parkly is not a participant in that communication.

Publishing one listing costs €24.90 once, VAT included. The listing is active for 12 months from the day it is published.

This is a one-off purchase. There is no subscription, no automatic renewal, and nothing further is charged after that payment.

Payment goes through Stripe only. We neither see nor store your card details. We send the invoice by email.

After 12 months the listing expires and stops being publicly visible. We keep its data for another 90 days so you can put it back online, and delete it afterwards. You can buy another 12 months at any time.

If you remove the listing yourself before it expires, or we remove it for breaching these terms, there is no refund for the unused period. Your rights under article 12 are unaffected.

The launch offer covers the first 100 listings published on the Platform. While the offer runs, the first listing on every account is published free of charge, with no payment card required. It lasts as long as a paid one, 12 months.

The right is used once, per account, not per listing and not per person. If you remove the free listing, the right does not come back: the next listing is charged from day one. Once the number of listings in paragraph 1 is reached, the offer ends and every publication is charged under article 10, whether or not it is the first listing on the account.

The free listing cannot be edited for 12 months: not the title, description, photographs, price or address. Pausing and removal stay available to you at any time.

We reserve the right to change or withdraw the free first listing in future. Listings already published are unaffected.

This article applies to consumers, individuals buying publication outside their trade or profession. Business users, who enter a company ID and name at purchase, have no statutory right of withdrawal.

As a consumer you have the right to withdraw from the publication contract within 14 days, without giving a reason and at no cost. The period starts on the day the contract is concluded, that is, the day you confirm the publication order.

How to withdraw

Before the period ends, send us an unequivocal statement making clear that you are withdrawing. Send it by post to Terarium j.d.o.o., Sokolgradska ulica 84, 10000 Zagreb, Hrvatska, or by email to info@parkly.hr.

You may use our withdrawal form, but you are not obliged to. Any clear statement is valid. Open the withdrawal form

You meet the deadline if you send the statement before the 14 days are up. We confirm receipt of an emailed statement without delay.

Effects of withdrawal

If you withdraw validly, we refund what we received without delay and at the latest within 14 days of receiving your statement, using the same means of payment you used, unless we expressly agree otherwise. The refund costs you nothing.

When the right ends

At purchase you expressly request that we begin performance immediately, before the 14 days are up, and confirm that you understand you lose the right of withdrawal once the service has been fully performed. Our service is the publication of the listing, and it is fully performed the moment the listing goes live, from then on you no longer have the right of withdrawal (article 86 of the Croatian Consumer Protection Act).

If you do not request immediate performance, the listing is not published before the 14 days are up, and your right of withdrawal remains intact throughout.

A listing published free of charge has no amount paid that could be refunded. You can remove such a listing at any time.

We may ask you to change a listing, reduce its visibility or remove it if:

• it is in the wrong category or duplicates a space already listed;
• the price is inaccurate, unrealistic or misleading;
• the space is no longer available;
• the text or photographs contain contact details or links;
• the photographs do not show the space or infringe third-party rights;
• there is reasonable suspicion of fraud;
• the content is unlawful, abusive or discriminatory;
• the space is advertised without the owner's authorisation;
• a third-party report turns out to be well founded.

We apply measures in steps: a warning, a request to amend, reduced visibility, removal of the listing, suspension of the account, permanent closure of the account. We choose the measure according to severity and repetition.

Paid publication does not exempt a listing from moderation. Buying publication does not guarantee that a listing stays on the Platform if it does not comply with these terms.

Every listing carries a „Report listing” button, available to anyone and visible without signing in. You can also send a report to info@parkly.hr. We confirm receipt without delay.

We decide on every report without undue delay and with reasons. We tell the user whose content we remove or restrict why we did it, whether an automated tool was used, and what remedies are open to them.

You can complain about our decision, free of charge, for at least six months from the date of the decision, at info@parkly.hr. A person reviews the complaint, not an automated system.

Independently of that, you can turn to an out-of-court dispute settlement body and to the courts. The Digital Services Coordinator in Croatia is HAKOM.

After a prior warning, we temporarily suspend the accounts of users who frequently publish manifestly illegal content and of those who frequently submit manifestly unfounded reports.

The contact points under articles 11 and 12 of Regulation (EU) 2022/2065 (one for authorities, one for users) are published in the imprint. We communicate in Croatian and English. Open the imprint

The following is not allowed on the Platform:

• automated collection of content, copying or re-use of the listings database in whole or in a substantial part;
• using Platform content for text and data mining to develop or train artificial intelligence models; we expressly reserve this right, and the reservation is machine-readable in our robots.txt;
• circumventing technical restrictions, overloading the system or interfering with its operation;
• opening a new account after a suspension or closure;
• contacting advertisers to offer advertising on another medium or to poach users;
• impersonation, publishing other people's personal data, and any use of the Platform contrary to the law.

The Platform, its design, code, texts and listings database are ours or used under licence. The database is also protected by the sui generis database right.

Content you publish stays yours. By publishing it you grant us a non-exclusive, royalty-free right to display it on the Platform and use it to promote the Platform, while the listing is published and during the retention period in article 10.

We cannot delete what other sites have meanwhile copied from your publicly published listing.

We provide the Platform as it is. We do not guarantee it will run without interruption or error, or that a listing will lead to a rental.

We are not liable for the content of listings and messages entered by users and are not obliged to review that content up front (article 6 of Regulation (EU) 2022/2065). The advertiser bears full responsibility for the form and content of a listing.

We are not liable for the conclusion, performance or termination of a rental agreement between users, for the condition of a parking space, for damage to a vehicle, or for disputes between users.

Nothing in these terms excludes or limits our liability for intent or gross negligence, for harm to life or health, or the rights a consumer has under mandatory law.

If a third party or an authority brings a claim against us because you breached these terms or the law, you must compensate us for the resulting damage and reasonable costs. We will notify you of any such claim without delay and will not settle it without your consent.

Parkly never asks for rent or a deposit to be paid through the Platform. Do not send money before you have seen the parking space in person and checked who you are dealing with.

Asking for advance payment through messages is prohibited and is grounds for removing a listing and closing an account. Report suspicious behaviour to info@parkly.hr.

Renting out a parking space generates income you must declare and pay tax on yourself under Croatian law. Parkly does not calculate, withhold or report tax on your behalf, does not report your rentals to the tax authorities, and does not give tax advice.

Advertising several spaces regularly and in an organised way may qualify as an activity that requires registration. Consult an accountant or tax adviser about your situation.

You can submit a complaint about our service in writing to our registered seat (Terarium j.d.o.o., Sokolgradska ulica 84, 10000 Zagreb, Hrvatska) or by email to info@parkly.hr. We answer every complaint in writing within 15 days of receipt at the latest.

You can also try to settle a dispute out of court, before consumer alternative dispute resolution bodies.

We may change these terms when the service or the law changes. We notify registered users of material changes by email at least 15 days before they take effect.

If you do not accept the changes, you can close your account before they take effect, free of charge. Publications already bought remain governed, until they expire, by the terms in force when they were bought.

You can close your account at any time, from your account or by writing to info@parkly.hr.

Closing an account takes listings out of public view. There is no refund for the unused period of a paid publication, except on withdrawal under article 12.

Provisions that by their nature should survive termination (on intellectual property, liability, indemnity and governing law) remain in force.

Croatian law applies to these terms and to use of the Platform. Disputes fall to the competent court in Zagreb.

If you are a consumer, this does not deprive you of the protection of mandatory law in your country of habitual residence, or of the right to sue in the courts of your domicile.

If any provision of these terms is void or unenforceable, the rest stay in force and the void one is replaced by the provision closest to its purpose.

If the Croatian and English versions differ, the Croatian one prevails.